Terms and Conditions

Using hh99 Terms and Conditions — Everything laid out clearly and transparently

Please read these Terms & Conditions carefully before creating an account on the hh99 platform. We believe transparency is the best policy.

Last Updated: January 2026
Language: English
18+ Only

Summary of Key Terms

Here's a quick overview of the key points before you dive in

Age Requirements

You must be at least 18 years old to open an account with hh99. Registration is not permitted for anyone under 18.

Deposits & Withdrawals

Minimum deposit is BDT 200. Withdrawals are typically processed within 1–2 hours. No hidden fees apply.

Bonus Terms

All bonuses carry their own wagering requirements. Please read the specific terms carefully before accepting any bonus.

Account Security

Each user is permitted to maintain only one account. Keep your password and login credentials secure at all times.

Prohibited Activities

Fraud, multi-accounting, bonus abuse, and any other dishonest activity are strictly prohibited and will result in account termination.

Dispute Resolution

Contact our support team for any issues. hh99 is committed to providing fair and timely resolutions at all times.

Important Notice: By registering or using the hh99 platform, you are deemed to have fully read, understood, and accepted these Terms & Conditions.

1 General Terms & Conditions

These Terms & Conditions ("Terms") form a legal agreement between the hh99 platform ("we", "us", "hh99") and its users ("you", "user"). These Terms take effect from the moment you browse the hh99 website, open an account, or begin using any of our services.

Hh99 is an online gaming platform operating under an international license. Our services are available only to users who are legally eligible to participate in online gaming under the laws of their own country. It is entirely the user's responsibility to know and comply with their local laws.

These Terms & Conditions have been written in English for the convenience of Bangladeshi users. However, the primary legal document is prepared in English, and in the event of any dispute, the English version shall prevail.

2 Account Register

Opening an account with hh99 is completely free. You are required to provide accurate and truthful personal information during registration. Accounts created with false or incorrect information may be suspended at any time, and the account balance may be forfeited.

Account registration requirements:

  • Each person may hold only one account — multiple accounts under the same name, address, phone number, or payment method are strictly prohibited.
  • The name provided during registration must match the name on the payment method.
  • Your account login credentials (username and password) must not be shared with anyone.
  • Accounts may not be transferred or sold to another person.
  • You may be required to submit documents for KYC (Know Your Customer) verification.

Warning: If a user is found to hold multiple accounts, all accounts will be closed and all balances and bonuses will be cancelled.

3 Age Verification

Hh99 is firmly committed to preventing underage gaming. You must be at least 18 years old to use the platform.

By registering, you confirm that you are at least 18 years old. hh99 may request a national ID, passport, or birth certificate at any time to verify your age. Failure to provide the required documents may result in the temporary suspension of your account.

If a minor fraudulently opens an account, all funds in that account will be forfeited and no winnings will be paid out.

4 Deposits & Payments

Making a deposit at hh99 is simple and secure. We currently support the most popular payment methods available in Bangladesh.

Payment Methods Minimum Deposit Maximum Deposit Processing Time
Mobile Banking BDT 200 BDT 50,000 Instant
Nagad BDT 200 BDT 50,000 Instant
Rocket BDT 200 BDT 30,000 Instant
Bank Transfer BDT 500 BDT 2,00,000 1–4 Hours
  • Only payment methods registered in your own name may be used.
  • Depositing through a third party is strictly prohibited.
  • No additional fees on deposits.
  • Hh99 reserves the right to initiate a verification process for any suspicious transactions.

5 Withdrawal Policy

Withdrawals from hh99 are fully transparent and processed promptly. The following conditions must be met:

  • Withdrawals can only be made to the same payment method used for the deposit.
  • KYC verification must be completed before your first withdrawal.
  • The minimum withdrawal amount is BDT 500.
  • Winnings derived from bonuses are subject to wagering requirements before withdrawal.
  • Withdrawals via Mobile Banking and Nagad are typically processed within 1–2 hours.
  • Bank transfers may take up to 24 hours to process.

Tips: For faster withdrawals, submit your KYC documents as soon as your account is created. This way, there will be no delays when you need to withdraw your winnings later.

6 Bonuses & Promotions

Hh99 regularly offers a variety of bonuses and promotions. Each bonus comes with its own terms, which you should read carefully before claiming.

General Bonus Terms:

  • Wagering Requirement: Wagering requirements vary by bonus. Typically, the bonus amount must be wagered 10 to 30 times before a withdrawal can be made.
  • Bonus Validity: Most bonuses must be used within 7 to 30 days, or they will expire.
  • Game Restrictions: Some bonuses cannot be used on certain games — see the promotions page for details.
  • One bonus at a time: Using multiple bonuses simultaneously is generally not permitted.
  • Bonus Abuse: hh99 reserves the right to void bonuses if similar betting patterns or bonus abuse is suspected.

Please note: Read the specific terms of any bonus before claiming it. Accepting a bonus without understanding the conditions may cause issues later.

7 Prohibited Activities

The following activities are strictly prohibited on hh99. Anyone found engaging in such activities will have their account immediately closed and all funds may be forfeited:

  • Creating multiple accounts (multi-accounting)
  • Registering with false identities or using another person's information
  • Abusing the bonus system
  • Using hacking tools, malware, or automated bots
  • Cheating in games or using software to gain an unfair advantage
  • Using the platform for money laundering purposes
  • Using third-party payment methods
  • Harassing or defrauding other users

Warning: If money laundering or fraudulent activity is detected, hh99 reserves the right to report the information to law enforcement authorities.

8 Privacy & Data Protection

Hh99 takes the protection of your personal information extremely seriously. We use 256-bit SSL encryption to keep all your data secure.

  • Your personal information is never sold or shared with any third party.
  • Information may be disclosed to regulatory authorities where required by law.
  • For more details, visit our Privacy Policy read.

9 Limitation of Liability

Hh99 is committed to delivering the highest standard of service on its platform. However, hh99 is not liable for the following:

  • When a game session is interrupted due to internet connectivity issues
  • Losses resulting from issues with the user's own device
  • Delays caused by third-party payment gateways
  • Force majeure events such as natural disasters, cyberattacks, and similar circumstances

Hh99 is not liable for financial losses incurred through gaming. Gaming is a form of entertainment that carries risk — only play with money you can afford to lose without affecting your daily life.

10 Changes to Terms

Hh99 reserves the right to update these Terms & Conditions at any time. Any changes will be announced on the website, and the "Last Updated" date at the top of the page will be revised accordingly.

Continued use of the platform after any changes will be taken as acceptance of the updated Terms. We recommend checking this page regularly.

11 Dispute Resolution

If a dispute arises between hh99 and a user, we will first attempt to resolve it through our customer support team. The support team will work to resolve the issue within 48 hours.

If a resolution cannot be reached through support, the matter may be escalated to hh99's licensing authority. hh99 cooperates fully with all fair and impartial investigations.

12 Contact

If you have any questions about these Terms & Conditions or need clarification on any point, please contact us:

  • Live Chat: Log in to the platform and click the Live Chat button (available 24/7)
  • Email: [email protected]
  • FAQ: Frequently Asked Questions FAQ page Available

Our commitment: hh99 is always transparent and fair. We never hide terms in the fine print. If you ever have an issue, reach out to us directly — we'll sort it out.

Read the terms? Now join hh99

Register with confidence, knowing all the terms upfront. Your gaming experience at hh99 is built to be safe, transparent, and enjoyable.

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